Q.  In the past, contractors have caused problems by trying to adjust losses, or leaving jobs unfinished.  Consequently, we had to pay out more money to properly have the work finished.  How do we know this will not happen with Paragon Restoration Group?

A.  Many contractors are experienced in their trade.  However, Insurance Restoration work takes special training and experience.  Knowing how to evaluate a loss properly, and successfully working within the guidelines of the Insurance Industry, is why Paragon Restoration Group is a "cut above your average contractor."  Adjusters and Agents using contractors who lack expertise in Insurance Restoration are going to have similar, or worse experiences.

Q.  We do not use contractors on losses, why should we call Paragon Restoration Group?

A.  We are very familiar with certain insurance companies that use this term.  However, it is impossible for any company to take that position.  Certain losses require immediate attention, and unless the insurance company intends to spend unnecessary dollars, they need to control the situation quickly.  This requires calling someone immediately.

Q.  What are the benefits of calling Paragon?

A.  When your insured suffers a loss, usually the first person they call is you.  You have the ability to put your insured at ease in a crisis situation by utilizing temporary professional help.  You become a lifesaver in their eyes, while saving yourself money in lost claim dollars.  The insurance business is very competitive today, it requires your personal involvement.  You have to prove to your customers that you are better than the agency three blocks away, because if you don't, your customers will belong to someone else tomorrow.

Q.  Why not keep doing what we have been doing?

A.  That is fine, except while things are changing around you, why not move forward?  Carriers are cutting back.  Quick response time on property losses saves money.  Call it job security.

Q.  Why Paragon? Why not some other company in the area?

A.  Check our reputation... don't take our word for it.  You want the most experienced company in Western New York servicing your clients.  You and your insured deserve no less.